Frequently Asked Questions
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Our socks are engineered to perform in all facets of life, with the best athletic wear technology. They are made to last, reduce impact, not slip while fitting snuggle. Oh, and, of course, they have some sweet designs! See details below.
Compression socks are specially knit stockings made to improve blood flow, which lessens pain and swelling in legs.
Our socks are not medical grade compression stockings. BUT they are engineered for performance and include compression technology, which snuggly hugs your foot without slip, while also reducing impact.
All our designs are original artworks, primarily by our co-founder, Matt! We also work with artists to produce collaborative designs, which help contribute to charity. Check out this initiative here.
We do! Visit custom orders page for more detail.
Yes! We’re always interested in working together on new projects. Check out our collaboration page for more details.
We do. If you are interested, reach out on our contact page.
Our socks are designed and printed in Toronto, Canada.
The blanks are produced in China.
2-5 US Shoe Size
5-8 US Shoe Size
|8-11.5 US Shoe Size
|Calf height||7.75 inches||8.5 inches||9 inches|
*Note: Our socks are made to stretch. Precise measurements may vary. Sock structure will adjust to fit with increased wear.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Our products are mailed via Canada post with options for ground, standard shipping and expedited, tracked shipping. We do ship internationally. If you have any special requests feel free to contact us.
This has not occurred to our knowledge, though we cannot guarantee that it will not. It depends on location. Vision does not assume any responsibility for additional fees.
Orders are shipped within 1-3 days of payment. Shipping time will depend on method selected.
We will send you an update once the product is shipped, including tracking if this shipping method is selected.
We offer warranty for defective products within 30 days of purchase. Please contact us with details of defect and we will do our best to remedy the situation.
Wash socks in a similar colored batch of laundry in cold water while inside out. Once wash cycle is complete, hang dry to ensure no shrinkage. Do not bleach.
Socks will retain colour if wash directions are followed (see product packaging).
It depends how far it is fulfilled. If package is already assembled and queued for shipping, we cannot alter the order. Contact us to check.
We are located in Toronto, Canada.
Reach us through out contact page form.